What We Collect and Why We Hold It
We collect your name, contact number, and the mobile wallet identifier you use — whether that is your bKash number, Nagad account, or Rocket-registered mobile — at the point you register and every time you add a payment method. Transaction records are kept to verify deposits
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and withdrawals, match your account to the correct payment rail, and respond to any dispute you raise. We also collect device and session data: your browser type, IP address region, and the pages you visit inside your account. This data helps us detect unusual login patterns
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and protect your account from unauthorised access. We do not sell your data to third parties. We share it only where a payment processor needs it to complete your transaction, or where applicable law requires disclosure. Retention periods vary by data type — payment records are
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held longer than session logs to meet financial record-keeping requirements. Your eligibility to use our service depends on local law and the eligible regions we operate in. If you are unsure whether access is permitted in your area, check your local regulations before creating an account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.